Powerful Staff Meetings and Brainstorming Sessions
Organizational Resilience
The Leader Inside Your Office Manager
Retreats and Workshops
Office Manuals and Procedure Guides
VIII. Performance & Culture
ICG Culture Assessment Tool
ICG Culture Assessment Goals
Creating a Culture for Success
Setting Expectations and Employee Accountability
Effective Staff Appraisals
Time Management Skills and Maximizing Efficiency
Self-Organization Techniques
The Optimized Work Environment
Creating a Winning Attitude
Resolving Conflict and Frustrations
Overcoming Call Reluctance and Fear of Failure
Project 100
It’s Who You Know! Building Your Centers of Influence
Get Found on Google Search
The Secret Behind Referral Systems
Stop Quoting and Start Building Relationships
When All Else Fails, Pick Up the Phone
IX. Training and Coaching
Successful Coaching for Entrepreneur’s and Business Owners
Creating Meaningful Systems
Trust But Verify—Your Quality Control System
Built to Impress Sales
Exploring Social Media
Your Market Centers of Influence
Stop Cold Calling and Get 3 Referrals with Every Sale
Trade Shows and Event Marketing
Driving Customer Retention
Service after the Sale
Under Promise and Over Deliver
Finance 101 The Basics
Understanding Business Finance
Budgeting For Success
Following the Right Financial Path
Too Much Month and Not Enough Money
Sales & Marketing Systems
X. Balance & Wellbeing
The Power of Your Own Perception
Balance is the Key to Long-Term Success
The Power to Control Your Own Destiny
Your Bucket List and Having Time
Priorities and Living Life With No Regrets
Stay True to Your Dream
100 Steps to a Successful Business and Life
SUPPLEMENTAL Lesson Plans
Trade Shows and Event Marketing Driving Customer Retention Service after the Sale Under Promise and Over Deliver Finance 101 The Basics Understanding Business Finance Budgeting For Success Following the Right Financial Path Too Much Month and Not Enough Money Patient Experience